Three Simple Steps
Our Process
Self-Assessments
Complete a variety of self-assments including audits, quality indicators and surveys following your custom monthly schedule.
Instant Reports
View tailored reporting that identifies your risks and opportunities for improvement, and shows how you’re performing against peers.
Digital Action Plan
Collaborate on action plans and link to the relevant standards to demonstrate a commitment to continuous quality improvement.
Audit With Peace of Mind
Audits Written for the People you Care for
We research, write and develop your audits so you don’t have to. Our in-house content team are dedicated to developing audits that align with the latest assessor requirements, legislative regulations, and best practice guidelines across England and Wales. Take the guess work out of when to complete these assessments by adopting our 12 or 24 month audit schedules.
A Customisable Software to Suit Your Needs
A Scalable Platform With Connectivity
Capturing Lived Experiences in Every Tongue
Feedback Surveys With Language Support
Empowering the diverse voices within adult social care is central to our mission. Our annual feedback surveys are now accessible in 10+ languages, bridging communication gaps among staff, individuals, and their families, and representatives. In addition, we’ve implemented audio support for the vision-impaired and streamlined screens for easier completion, ensuring our tools are inclusive and accessible to all.
Capture, Report, Update and Learn From Incidents
Manage Incidents With our IMS
The MOA Incident Management System (IMS) module is designed to help social care providers effectively record, monitor, and manage general incidents, RIDDOR reportable incidents, and any CQC or CIW notifiable incidents. This comprehensive system ensures that all incidents are meticulously documented and reviewed, enhancing safety and compliance.
Record, Respond and Resolve Feedback & Complaints
Proactive Approach to Feedback & Complaints
This comprehensive Feedback & Complaints module allows for the streamlined logging, tracking, and resolution of feedback and complaints, including those submitted anonymously, ensuring high levels of transparency, accountability, and continuous improvement in service delivery.
Let’s Chat
Want to Know More?
To learn more and explore how MOA Benchmarking can benefit you, we encourage you to get in touch with our team. Simply click the link below, and we’ll be in contact shortly to arrange a demonstration of the system and address any questions you may have.
Partners in Quality
Our Partners
Our Clients
See What Our Clients Are Saying!
